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Customer Relations - Blowout Sale! Save up to 87%


Blowout Sale! Up to 87% off on Customer Relations at Lit Blogger. Top brands include Wiley, Brand: Frederick Fell Publishers Inc, Berrett-Koehler Publishers, O Reilly Media, Portfolio, Brand: iUniverse, For Dummies, WILEY, Entrepreneur Pr, AMACOM, Nothing in Common Books, Brand: Best Sellers Publishing, & Brand: AuthorHouse. Hurry! Limited time offers. Offers valid only while supplies last.



The Storytelling Edge: How to Transform Your Business, Stop Screaming into the Void, and Make People Love You
The Storytelling Edge: How to Transform Your Business, Stop Screaming into the Void, and Make People Love You
By Wiley
In Stock
$25.00
$14.87
You Save: 41%

ean: 9781119483359, isbn: 1119483352,

4.6 out of 5 stars with 87 reviews
"A terrific and timely book that makes a compelling case for fundamentally rethinking how your business communicates. Recommended!"—Jay Baer, founder of Convince & Convert and author of Hug Your Haters"Once upon a time, storytelling was confused wi...


Fell's Relationship Selling
Fell's Relationship Selling
By Brand: Frederick Fell Publishers Inc
In Stock
$16.95
$12.80
You Save: 24%

ean: 9780883910696, isbn: 0883910691,

4.1 out of 5 stars with 108 reviews
Master the art of developing a relationship in a sales situation in five minutes or less!...


Attracting Perfect Customers: The Power of Strategic Synchronicity
Attracting Perfect Customers: The Power of Strategic Synchronicity
By Berrett-Koehler Publishers
In Stock
$22.95
$6.17
You Save: 73%

mpn: 9781576751244, ean: 9781576751244, isbn: 1576751244,

4.8 out of 5 stars with 99 reviews
Most businesses spend far too much of their time and energy struggling to get new customers or hang on to existing ones-even customers who are ultimately more trouble than they're worth. Attracting Perfect Customers invites readers to move beyond th...


Badass: Making Users Awesome
Badass: Making Users Awesome
By O Reilly Media
In Stock
$29.99
$19.39
You Save: 35%

mpn: 41761461, ean: 9781491919019, isbn: 1491919019,

4.4 out of 5 stars with 136 reviews
Note for ebook customers: The design and layout of this book play a key role in conveying the author's message. When creating the ebooks, we've tried to keep the look and feel of the print edition, but this means that not all e-reading devices will...


Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days
Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days
By Portfolio
In Stock
$28.00
$17.91
You Save: 36%

ean: 9780735220034, isbn: 9780735220034,

4.6 out of 5 stars with 19 reviews
Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer.Coleman's theory of building customer loyalty isn't about focusing on marketing ...


100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do
100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do
By Brand: iUniverse
In Stock
$16.95
$13.54
You Save: 20%

ean: 9780595367269, isbn: 0595367267,

4.9 out of 5 stars with 144 reviews
Twenty-two years ago, author Peter Venison's Hotel Management became a best seller in the hotel and tourism industry, labeled a "must read" on the curriculum of every hotel school, and landed on the bookshelf of every hotel manager. Despite many req...


Salesforce Service Cloud For Dummies
Salesforce Service Cloud For Dummies
By For Dummies
In Stock
$29.99
$18.54
You Save: 38%

ean: 9781119010685, isbn: 1119010683,

4.3 out of 5 stars with 148 reviews
Learn how to provide top-grade customer service anywhere,anytime with Salesforce Service Cloud Salesforce Service Cloud empowers your service organization tointeract with customers through any channel and provide anindividualized experience that will...


Magnetic Service: Secrets for Creating Passionately Devoted Customers
Magnetic Service: Secrets for Creating Passionately Devoted Customers
By Berrett-Koehler Publishers
In Stock
$18.95
$2.38
You Save: 87%

ean: 9781576753750, isbn: 1576753751,

4.9 out of 5 stars with 21 reviews
Partnerships are fast becoming the primary structure of contemporary business, as organizations partner with vendors, unions, customers, and even competitors to take advantage of short-term market opportunities, leverage intellectual capital, and cre...


The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
By WILEY
In Stock
$22.00
$12.54
You Save: 43%

ean: 9781119375357, isbn: 1119375355,

4.5 out of 5 stars with 30 reviews
"Top Ten Business Books For 2017" - ForbesThe fully revised and updated edition of the classic book about Nordstrom's extraordinary customer serviceIn this new edition of the management classic, the authors explore in-depth the core values of the cu...


The Effective Manager's Handbook for Customer Service Success: 52 Weekly Motivational Tips and Quotes to Help You Improve Your Customer Service Every Day!
The Effective Manager's Handbook for Customer Service Success: 52 Weekly Motivational Tips and Quotes to Help You Improve Your Customer Service Every Day!
By Brand: iUniverse
In Stock
$12.95

ean: 9780595150953, isbn: 0595150950,

4.2 out of 5 stars with 37 reviews
It's a Service World. To succeed long-term, companies must retain and grow their customer base. The Effective Manager's Handbook for Customer Service Success is the tool that will give every manager insight into successful customer service, from pe...


No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits
No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits
By Entrepreneur Pr
In Stock
$17.95
$10.33
You Save: 42%

ean: 9781599185842, isbn: 9781599185842,

4.0 out of 5 stars with 68 reviews
FACT: NOTHING IS COSTLIER OR MORE DIFFICULT THAN GETTING A NEW CUSTOMER.Business owners agree. The referred customer is far superior to the one brought in by ‘cold’ advertising. Yet most business owners will invest more money to find new customers...


The Financial Advisor's Success Manual: How to Structure and Grow Your Financial Services Practice
The Financial Advisor's Success Manual: How to Structure and Grow Your Financial Services Practice
By AMACOM
In Stock
$30.00
$10.95
You Save: 64%

ean: 9780814439135, isbn: 0814439136,

4.9 out of 5 stars with 150 reviews
The tools and techniques you need to be a top-producing financial advisor. How do you become a million-dollar producer, boost client satisfaction, and dramatically expand your business? The Financial Advisor's Success Manual provides the answers to ...


A Piece of the Pie: The Story of Customer Service at Publix
A Piece of the Pie: The Story of Customer Service at Publix
By Nothing in Common Books
In Stock
$11.95

mpn: 43192-510528, ean: 9780976818373, isbn: 097681837X,

4.4 out of 5 stars with 56 reviews
Publix Super Markets has been the top-ranked supermarket on Fortune Magazine's list of most admired companies, the highest-ranked retailer in the nation according to the American Customer Satisfaction Index, in Fortune Magazine's "Hall of Fame" as...


Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
By Wiley
In Stock
$30.00
$17.46
You Save: 42%

mpn: 23149996, ean: 9781119167969, isbn: 1119167965,

4.4 out of 5 stars with 11 reviews
Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before C...


How Clients Buy: A Practical Guide to Business Development for Consulting and Professional Services
How Clients Buy: A Practical Guide to Business Development for Consulting and Professional Services
By Wiley
In Stock
$29.00
$17.73
You Save: 39%

ean: 9781119434702, isbn: 111943470X,

4.4 out of 5 stars with 149 reviews
The real-world guide to selling your services and bringing in businessHow Clients Buy is the much-needed guide to selling your services. If you're one of the millions of people whose skills are the 'product,' you know that you cannot be successful...


Lead Right for Your Company's Type: How to Connect Your Culture with Your Customer Promise
Lead Right for Your Company's Type: How to Connect Your Culture with Your Customer Promise
By AMACOM
In Stock
$27.95
$11.67
You Save: 58%

ean: 9780814437995, isbn: 0814437990,

4.4 out of 5 stars with 136 reviews
Because one size does not fit all. From turf wars to low morale, most companies attempt to cure what ails them with the latest management fad-and fail. They are treating the symptoms while ignoring the true problem. Success starts with knowing the ki...


Customer Service Training 101: Quick and Easy Techniques That Get Great Results
Customer Service Training 101: Quick and Easy Techniques That Get Great Results
By AMACOM
In Stock
$24.95
$13.95
You Save: 44%

ean: 9780814438916, isbn: 0814438911,

4.9 out of 5 stars with 103 reviews
Employees aren't just the front line of any business. To customers, they are the business. Nothing is more important than arming these essential employees with the knowledge they need to find the best solution for each and every customer. Whether yo...


Loyal for Life: How to Take Unhappy Customers from Hell to Heaven in 60 Seconds or Less
Loyal for Life: How to Take Unhappy Customers from Hell to Heaven in 60 Seconds or Less
By Brand: Best Sellers Publishing
SKU: #0925-WS1301-A03015-0963626884
In Stock
$14.95
$14.71
You Save: 2%

sku: 0925-WS1301-A03015-0963626884, ean: 9780963626882, isbn: 0963626884,

4.5 out of 5 stars with 137 reviews
Loyal for Life is the service recovery bible. It teaches you how to take unhappy customers from hell to heaven in 60 seconds or less. Every company, –no matter how excellent their products or employees, –occasionally makes a mistake. How those co...


The Positive Coach Approach: Call Center Coaching for High Performance
The Positive Coach Approach: Call Center Coaching for High Performance
By Brand: AuthorHouse
In Stock
$29.95
$22.64
You Save: 24%

ean: 9781425978389, isbn: 142597838X,

4.0 out of 5 stars with 35 reviews
The Positive Coach Approach is truly unique in that it provides a clearly charted course of action. It's a course for anyone charged with the task of improving call center performance in the form of customer satisfaction, increased sales, shorter ca...


People Love You: The Real Secret to Delivering Legendary Customer Experiences
People Love You: The Real Secret to Delivering Legendary Customer Experiences
By Wiley
In Stock
$21.95
$10.72
You Save: 51%

ean: 9781118433249, isbn: 9781118433249,

4.6 out of 5 stars with 87 reviews
What you experience is what you remember. The more emotional theexperience, the deeper it is branded into your memory.Experience has a massive impact on buying decisions. Everytouch point, every time you or someone in your company engages acustomer, ...



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