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Customer Relations - Page 2 - Blowout Sale! Save up to 71%


Blowout Sale! Up to 71% off on Customer Relations at Lit Blogger, Page 2. Top brands include Jeffrey Gitomer, AMACOM, Sobel, Black Truffle Press, Portfolio, SDP Publishing, Jossey-Bass, Greenleaf Book Group Press, McGraw-Hill Education, Praiseworthy, McGraw-Hill, Wiley, imusti, Brand: Berrett-Koehler Publishers, Brand: University of Arizona Press, & Berrett-Koehler Pub. Hurry! Limited time offers. Offers valid only while supplies last.



There's a Customer Born Every Minute: P.T. Barnum's Amazing 10 ''Rings of Power'' for Creating Fame, Fortune, and a Business Empire Today -- Guaranteed!
There's a Customer Born Every Minute: P.T. Barnum's Amazing 10 "Rings of Power" for Creating Fame, Fortune, and a Business Empire Today -- Guaranteed!
By Jeffrey Gitomer
In Stock
$40.00
$31.30
You Save: 22%

ean: 9780471784623, isbn: 9780471784623,

4.9 out of 5 stars with 129 reviews
Praise for THERE'S A CUSTOMER BORN EVERY MINUTE "Joe Vitale has created an entertaining, educational, andmotivational manual-with the help of P.T. Barnum-that belongs inevery hotel room alongside the Bible. Then, guests might read hisinspirational b...


Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service
Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service
By AMACOM
In Stock
$24.95
$11.13
You Save: 55%

mpn: 43171-540377, ean: 9780814433881, isbn: 081443388X,

4.3 out of 5 stars with 27 reviews
With developments like smart phones, social media, mobile connectivity, big data, and speech analytics, businesses have more opportunities to enhance the customer experience than ever before. Not only that...customers expect more. Unfortunately, many...


Making Rain: The Secrets of Building Lifelong Client Loyalty
Making Rain: The Secrets of Building Lifelong Client Loyalty
By Sobel
SKU: #9780471264590
In Stock
$46.00
$26.00
You Save: 43%

sku: 9780471264590, ean: 9780471264590, isbn: 0471264598,

4.6 out of 5 stars with 113 reviews
Professionals who work with clients or large accounts can create lifetime relationships based on these well-researched secrets. Based drawing from extensive interviews with client executives, Making Rain offers a series of provocative insights on how...


The 11 Laws of Likability: Relationship Networking . . . Because People Do Business with People They Like
The 11 Laws of Likability: Relationship Networking . . . Because People Do Business with People They Like
By AMACOM
In Stock
$16.95
$8.78
You Save: 48%

ean: 9780814416372, isbn: 9780814416372,

4.3 out of 5 stars with 35 reviews
We all know that networking is important, and that forming relationships with others is a vital part of success. But sometimes it seems like networking removes all emotions from the equation and focuses only on immediate goals...whereas the kind of r...


A WEALTH OF INSIGHT: The World's Best Luxury Hoteliers on Leadership, Management, and the Future of 5-Star Hospitality
A WEALTH OF INSIGHT: The World's Best Luxury Hoteliers on Leadership, Management, and the Future of 5-Star Hospitality
By Black Truffle Press
In Stock
$42.95

ean: 9781633936201, isbn: 1633936201,

4.3 out of 5 stars with 149 reviews
Critically-acclaimed as one of the best hotel management books and customer service books by leading hospitality schools and industry executives, A Wealth of Insight profiles more than thirty-five of the world's best luxury hoteliers on exactly wh...


Would You Do That to Your Mother?: The ''Make Mom Proud'' Standard for How to Treat Your Customers
Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers
By Portfolio
In Stock
$27.00
$9.95
You Save: 63%

ean: 9780735217812, isbn: 0735217815,

4.1 out of 5 stars with 131 reviews
Customer experience pioneer Jeanne Bliss shows why “Make Mom Proud” companies outperform their competition. Her 5-step guide to customer experience and culture transformation makes this achievement possible.    Bliss urges companies to make b...


The Best Therapy Experience®
The Best Therapy Experience®
By SDP Publishing
In Stock
$15.95
$13.95
You Save: 13%

ean: 9780990559610, isbn: 0990559610,

4.2 out of 5 stars with 135 reviews
The Future of Physical Therapy . . . Today, physical therapists have an identity crisis. While consumers understand what a dentist, plumber, electrician, or massage therapist does, they cannot easily describe a physical therapist. We need to brand ou...


Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty
Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty
By Jossey-Bass
In Stock
$24.95
$8.74
You Save: 65%

mpn: 3712181, ean: 9788126528295, isbn: 0787976393,

4.1 out of 5 stars with 24 reviews


Lovability: How to Build a Business That People Love and Be Happy Doing It
Lovability: How to Build a Business That People Love and Be Happy Doing It
By Greenleaf Book Group Press
In Stock
$24.95
$11.89
You Save: 52%

ean: 9781626344037, isbn: 1626344035,

4.6 out of 5 stars with 60 reviews
Love is the surprising emotion that company builders cannot afford to ignore. Genuine, heartfelt devotion and loyalty from customers — yes, love — is what propels a select few companies ahead. Think about the products and companies that you real...


ProvenCare: How to Deliver Value-Based Healthcare the Geisinger Way
ProvenCare: How to Deliver Value-Based Healthcare the Geisinger Way
By McGraw-Hill Education
In Stock
$32.00
$19.21
You Save: 40%

mpn: 9781259642289, ean: 9781259642289, isbn: 1259642283,

4.8 out of 5 stars with 26 reviews
The gold standard in reengineering healthcare deliveryWhen it comes to providing high-quality care in the most efficient, cost-effective way possible, ProvenCare has proven to be the gold standard in the industry. Developed at Geisinger Health System...


Customer Service DNA: Building Blocks that Drive Customer Loyalty
Customer Service DNA: Building Blocks that Drive Customer Loyalty
By Praiseworthy
In Stock
$14.99
$8.46
You Save: 44%

ean: 9781462116287, isbn: 1462116280,

4.5 out of 5 stars with 117 reviews
With the right vision, the right people, and the right organization, there's no limit to your company's potential. Perfect for leaders, entrepreneurs, and individuals who want to make a difference, this book will teach you the secrets to growing yo...


The Three Value Conversations: How to Create, Elevate, and Capture Customer Value at Every Stage of the Long-Lead Sale
The Three Value Conversations: How to Create, Elevate, and Capture Customer Value at Every Stage of the Long-Lead Sale
By McGraw-Hill Education
In Stock
$32.00
$15.40
You Save: 52%

ean: 9780071849715, isbn: 0071849718,

4.7 out of 5 stars with 62 reviews
The three conversations B2B sale pros must have with customers to control every step of long lead buying cycle The most successful salespeople understand that they are fundamentally storytellers. The reality is that to succeed in sales, you need to m...


What's Keeping Your Customers Up at Night?: Close More Deals by Selling to Your Client's Pain
What's Keeping Your Customers Up at Night?: Close More Deals by Selling to Your Client's Pain
By McGraw-Hill
In Stock
$14.95

ean: 9780071411035, isbn: 0071411038,

4.0 out of 5 stars with 127 reviews
A groundbreaking approach to selling to your customer's "pain" PR guru Steve Cody and sales consultant Richard Harte team up to bring readers a revolutionary methodology for discovering what customers really need and using that knowledge to build st...


Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners
Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners
By Wiley
In Stock
$29.95
$8.68
You Save: 71%

ean: 9780470197400, isbn: 0470197404,

4.3 out of 5 stars with 66 reviews
As competition for customers is constantly increasing, contemporary restaurants must distinguish themselves by offering consistent, high-quality service. Service and hospitality can mean different things to different foodservice operations, and this ...


No Thanks, I'm Just Looking: Sales Techniques for Turning Shoppers into Buyers
No Thanks, I'm Just Looking: Sales Techniques for Turning Shoppers into Buyers
By imusti
In Stock
$24.95
$9.90
You Save: 60%

mpn: 9781118153406, ean: 9781118153406, isbn: 9781118153406,

4.6 out of 5 stars with 110 reviews
Secrets of the trade from the master of retail selling and salestraining No Thanks, I'm Just Looking gives anyone the inside scoopon how to skyrocket their selling career with a system ofeasy-to-learn practical money-making steps. By saving countles...


Branded Customer Service: The New Competitive Edge
Branded Customer Service: The New Competitive Edge
By Brand: Berrett-Koehler Publishers
In Stock
$22.95
$15.44
You Save: 33%

ean: 9781576754047, isbn: 1576754049,

4.9 out of 5 stars with 50 reviews
Branding is an integral part of modern business strategy. But while there are dozens of books on branding products and marketing campaigns, nobody has applied the logic and techniques of branding to customer service--until now. Branded Customer Servi...


Chicana and Chicano Art: ProtestArte (The Mexican American Experience)
Chicana and Chicano Art: ProtestArte (The Mexican American Experience)
By Brand: University of Arizona Press
In Stock
$22.95
$17.84
You Save: 22%

mpn: Illustrations, ean: 9780816526475, isbn: 0816526478,

4.0 out of 5 stars with 98 reviews
This is the first book solely dedicated to the history, development, and present-day flowering of Chicana and Chicano visual arts. It offers readers an opportunity to understand and appreciate Chicana/o art from its beginnings in the 1960s, its relat...


The Referral of a Lifetime: Never Make a Cold Call Again!
The Referral of a Lifetime: Never Make a Cold Call Again!
By Berrett-Koehler Pub
In Stock
$20.95
$14.24
You Save: 32%

ean: 9781626568518, isbn: 1626568510,

4.3 out of 5 stars with 63 reviews
Your Best Prospects Are Referred Prospects! Nobody likes cold calls. And nobody really needs to make them. The Referral of a Lifetime teaches a step-by-step system that will allow anyone to generate a steady stream of new business through consistent...


Changing How the World Does Business: FedEx's Incredible Journey to Success # The Inside Story
Changing How the World Does Business: FedEx's Incredible Journey to Success # The Inside Story
By Brand: Berrett-Koehler Publishers
In Stock
$27.95
$18.27
You Save: 35%

ean: 9781576754139, isbn: 1576754138,

4.1 out of 5 stars with 28 reviews
From humble beginnings, FedEx has literally revolutionized the way business is conducted. Not too long ago, overnight shipping was barely an option for even the largest companies. Today, thanks to FedEx, it’s available to every living room start-up...


The Antidote to Suffering: How Compassionate Connected Care Can Improve Safety, Quality, and Experience
The Antidote to Suffering: How Compassionate Connected Care Can Improve Safety, Quality, and Experience
By McGraw-Hill Education
In Stock
$28.00
$17.39
You Save: 38%

ean: 9781260116557, isbn: 1260116557,

4.6 out of 5 stars with 139 reviews
An indispensable guide to reducing the suffering―of patients and caregivers alike―and to improving healthcare delivery for allIn our efforts to treat patients, cure illness, and manage institutions, healthcare professionals too often overlook the...



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