Emerging ITO and BPO Markets: Rural Sourcing and Impact Sourcing


Mega Sale! Save 22% on the Emerging ITO and BPO Markets: Rural Sourcing and Impact Sourcing by IEEE Computer Society Press at Lit Blogger. MPN: black & white illustrations. Hurry! Limited time offer. Offer valid only while supplies last. This publication explores two overlapping niche sourcing markets: rural sourcing and impact sourcing. Rural sourcing is the practice of locating information technology outsourcing (ITO) or business process outsourcing (BPO) delivery centers in low-cost, non-urban areas. Impact sourcing is the practice of hiring and training marginalized people in ITO or BPO services who normally would have few opportunities for good employment. Rural sourcing and impact sourcing intersect when marginalized


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Emerging ITO and BPO Markets: Rural Sourcing and Impact Sourcing by IEEE Computer Society Press (Image #1)
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Product Description & Reviews

This publication explores two overlapping niche sourcing markets: rural sourcing and impact sourcing. Rural sourcing is the practice of locating information technology outsourcing (ITO) or business process outsourcing (BPO) delivery centers in low-cost, non-urban areas. Impact sourcing is the practice of hiring and training marginalized people in ITO or BPO services who normally would have few opportunities for good employment. Rural sourcing and impact sourcing intersect when marginalized people in rural areas are hired, trained, and employed in ITO or BPO businesses. Based on 62 interviews with providers and clients in the US, Israel, India, and China, this concise study discusses challenges, best practices, and lessons for providers seeking to build ITO and BPO capabilities in remote areas or with unique populations and for clients seeking to buy their services.

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Additional Information

Manufacturer:
IEEE Computer Society Press
Category:
Outsourcing
MPN:
black & white illustrations
EAN:
9780769549187
ISBN:
0769549187
Part Number:
black & white illustrations
Author:
Array
Publisher:
IEEE Computer Society Press
Publication Date:
2012-10-17
Binding:
Paperback
Item Weight:
0.36 pounds
Item Size:
0.19 x 10 x 7 inches
Package Weight:
0.45 pounds
Package Size:
6.9 x 0.3 x 10 inches

 


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